Skip to main content

Connection issues (lag or disconnects)

Updated over a week ago

Runestake requires a stable internet connection for games and site features to work properly. If you experience lag, disconnects, or delays, try these steps to improve your connection.

Quick checks

  • Make sure you’re connected to the internet (Wi-Fi or mobile data).

  • Test another website to confirm your connection is working.

  • Restart your router or modem.

Improving your connection

  • Use a wired connection (Ethernet) on desktop for more stability.

  • Switch networks – try a different Wi-Fi or your mobile data connection.

  • Close background apps or downloads that may be using bandwidth.

  • Pause VPNs or proxies – these can slow or block the connection.

On mobile devices

  • Switch between Wi-Fi and mobile data to see which works better.

  • Toggle Airplane Mode on and off to refresh your network connection.

  • Restart your phone or tablet if the issue continues.

Game results and connectivity

  • Once a game has started, the results are confirmed and recorded on Runestake’s servers.

  • Any interruptions to your internet connection after the game starts will not affect the outcome.

  • For games that require user input, you can refresh or reconnect to continue where you left off.

If issues persist

  • Check if Runestake is undergoing maintenance or updates.

  • Run a speed test – we recommend at least 5 Mbps for smooth gameplay.

  • Contact your internet provider if your connection remains unstable.

Did this answer your question?